FAQs

How does L’Objé deliver?
  • You can either pick up or have your order delivered.
  • Once an order is confirmed, that is, full payment is received for the order, it takes about 1-3 working days for delivery (default policy).
  • If you wish to have your order ready at a later date, you can select the desired date at the CheckOut Process.
  • We will give you a call on the day to inform you that your is ready for pick up or for delivery.
  • Please ensure that you are available for delivery.
  • We offer delivery service until 17h30.
  • We charge Rs 400 (inc. VAT) for deliveries under Rs 10,000 (inc. VAT).
  • We do not deliver on Saturdays (only pick up possible), Sunday and Public Holidays
What is the difference between pick up and delivery?
  • You can pick up your order at one of the 2 locations:
    • Les Allées d’Helvétia, Moka &
    • Near Savinia Bistrot, Bagatelle Mall of Mauritius.
  • Pick up is possible until 18h30 on working days and 1pm Saturday.
  • We will call you to arrange for pick up once your order is ready.
  • There is no extra cost for pick up.
What are our working hours?
  • Working days are Monday-Friday 09:30 – 17:00, except public holidays.
Can I cancel an order?
  • Once payment is done, we do not accept cancellations.
  • An order is considered valid after we receive full payment of that order (unless a PO is raised).
  • We thus do not refund any confirmed order.
What Payment Methods are available?
  • Please note that we do not accept payment on delivery.
  • We accept the following payment methods:

– Internet Banking (inform [email protected] once full payment is done)

– Payment at the bank to the bank account of Sphere Media (inform [email protected] once full payment is done)

– MCB Juice Transfer to the bank account of Sphere Media (inform [email protected] once full payment is done)

– Sending a Purchase Order via email to [email protected] and mutually agreeing with Sphere Media on a payment method.

I want to contact L’Objé
  • You can call on 433-8020 during working hours (09:30 – 17h00) or email [email protected]
  • Our address is: lobje.mu, c/o Sphere Media Technologies Co Ltd, royal Road, Gentilly, Moka, Mauritius.

Please read our Terms & Conditions Policy document.